Implementing a complete ERP system is not the mandatory first step in digital transformation. Sometimes the most sensible approach is to start with one specific module - the one that solves the most urgent business problem. That's how PLANA One App works: you choose CRM, DMS, WMS or CMS, for free and without commitment, and take your first step towards an integrated platform. CRM - Customers in Focus CRM (Customer Relationship Management) is a logical start for many companies. Data shows that companies using CRM report an average 29% increase in sales and higher customer satisfaction. The system gives you a central view of all potential and current customers, improves team coordination, and eliminates losses from missed opportunities. It is suitable for sales teams, consultants and compani

A new grant opportunity is open through the “Digitalisation of Enterprises” procedure, aimed at micro and small businesses looking to implement modern technology solutions and increase their digital maturity. The programme can finance ERP and CRM systems, solutions for production management, warehouse processes and procurement, as well as cloud services, cybersecurity, BI systems and other key ICT tools. What funding is available? Amount of aid: from BGN 5 000 to BGN 50 000. Maximum co-financing: up to 70% Total programme budget: BGN 80 million Who can apply? Eligible enterprises are: Are micro or small within the meaning of the MSA Are registered before 31.12.2023. Have ≥2 employees in 2024. Have ≥100 000 BGN total revenue in 2023 and 2024. Carry out an eligible economic activity accordin

From 1 January 2026, Bulgaria will introduce the euro as the official currency. This is an event with broad implications for all organisations that use ERP systems for process management, finance and reporting. Regardless of the implementation method chosen, all of our partners will begin operating in a new environment with the EUR as the base currency from the beginning of 2026. Existing data in the old EUR environment will not be deleted - it will remain available for reporting, period end closure and archive needs. At Plana Solutions, we have developed a detailed and flexible strategy for migrating our customers' ERP systems to the Euro. Our approach combines customisable technical solutions with minimal disruption to daily operations and complete visibility into the process. What is im

Bulgarian businesses are facing another important step in the digital transformation process - from 1 January 2026, large taxpayers will be required to submit data to the NRA in an electronic SAF-T format. This became clear from official information published by the revenue agency in early June 2025, marking the beginning of the actual implementation of this international standard in the country. In addition, the public consultation on the project ended at the beginning of this month and all the comments and suggestions received from businesses and professional organizations have already been considered by the administration. This means that the SAF-T regulatory and technical framework in Bulgaria is in its final phase and the process of actual implementation is moving to the next level. A

From 1 January 2026, Bulgaria will introduce the euro as its official currency. This is a long-awaited step in our European integration, but also a serious challenge for business - legal, technological and psychological. Although the fixed lev/euro exchange rate has been in place for a long time, the actual changeover will require a reworking of a number of processes, systems and communications. Beyond the calculator: why this change is significant The changeover is not just a formal conversion of values. It should introduce a new way of thinking. In the second half of 2025, all prices will need to be displayed in both euros and euros. This requirement is not just regulatory - it is intended to prepare consumers - but it is also an opportunity. A product that today costs BGN 9.90 will cost

Nearly 853 new businesses will receive funding under the Technology Modernisation Programme from the Department for Innovation and Growth . The total budget of the approved projects exceeds BGN 76 million. This is part of the R ecovery and Sustainability Plan (RSP) and aims to accelerate the digitalisation and modernisation of small and medium-sized businesses in Bulgaria. The focus of the programme is on micro, small and medium-sized enterprises, including family businesses and artisans , who want to introduce new technologies, ERP/CRM systems, digital document management (DMS), process automation or a complete modernisation of their operations. The programme also allows funding for setting up online shops, enabling a better online presence and competitiveness. Plana Solutions already has

I n today's digital commerce, content is everything. More importantly - it needs to be understandable, accessible and localised for each market. And when there are hundreds or thousands of products and several languages, traditional manual translation becomes a serious challenge. This is where artificial intelligence comes in, and more specifically, an AI-based solution developed by the PLANA Solutions team that automates the translation of product descriptions across e-commerce platforms. The challenge: repeatability, volume and multilingualism More and more online stores offer products imported from foreign manufacturers. This means that the descriptions mostly arrive in English - and for the Bulgarian consumer this is not always enough. At the same time, product catalogues are updated a

Thanks to hard work and an innovative approach, the Plana Solutions team implemented the first ever full warehouse automation project - entirely through a proprietary ERP integration with autonomous mobile robots. One of the biggest challenges was working with a Chinese manufacturer's system that is not compatible with the default ERP platform. Through intensive communication and custom middleware developed by the Plana team, a fully functional integration was achieved. To date, the multi-acre warehouse can function without human intervention. The robots are controlled remotely and in real time via an ERP system upgraded with Plana development. After a request in the system, the robots move boxes from the shelves to the picking or replenishment areas - accurately, quickly and in sync. In a

SAF-T, developed by the Organisation for Economic Co-operation and Development (OECD), is an international standard for the unified exchange of accounting and tax data. It has already been implemented in countries such as France, Romania and Portugal, where the standard has proven effective in improving transparency and reducing administrative burden. The SAF-T format covers key accounting data such as complete accounting history, invoices, assets, receivables and payables, which are submitted in a standardised XML format. In May 2025, the NRA released a draft ordinance outlining the technical specifications for the SAF-T file. The draft is currently open for public consultation and is a key document for businesses looking to prepare proactively. Access the full text here . The implementat

Cloud computing is application and infrastructure resources (servers, storage, databases, network components and software) that exist on the Internet. They allow users to use computing power and applications without the need to invest in their own hardware and software, resulting in cost optimization and increased flexibility. When are cloud services used? Cloud services are used in a variety of scenarios, including. Data storage and backup: They allow large volumes of information to be stored in the cloud, providing easy access and protection. Website and application hosting: They create a stable environment for deploying and managing websites and software applications. Data Analytics: Cloud solutions massify the processing and analysis of large data sets. This enables more granular, yet

Bulgarian enterprises have a new opportunity for digital transformation thanks to the upcoming Industry 4.0 Technology Adoption procedure, part of the Competitiveness and Innovation in Enterprises Program (CIEP) 2021-2027. The Ministry of Innovation and Growth has published the draft conditions for public discussion. The funding will range from BGN 150,000 to 850,000 per project, covering expenses for ERP systems, cybersecurity, and automation. This initiative aims to support micro, small, and medium-sized enterprises (SMEs) in optimising business processes and improving efficiency. For more details: Public Discussion – Technology Adoption If you are looking for the best ERP solution for your business and need assistance with the application, the Plana Solutions team is available to help.