News

Jun 10, 2025

Supporting small businesses: a new digitisation opportunity with Bulgaria's recovery and resilience plan

Nearly 853 new businesses will receive funding under the Technology Modernisation Programme from the Department for Innovation and Growth . The total budget of the approved projects exceeds BGN 76 million. This is part of the R ecovery and Sustainability Plan (RSP) and aims to accelerate the digitalisation and modernisation of small and medium-sized businesses in Bulgaria. The focus of the programme is on micro, small and medium-sized enterprises, including family businesses and artisans , who want to introduce new technologies, ERP/CRM systems, digital document management (DMS), process automation or a complete modernisation of their operations. The programme also allows funding for setting up online shops, enabling a better online presence and competitiveness. Plana Solutions already has

Jun 3, 2025

PLANA Solutions deploys AI for automatic translation in e-commerce - faster, smarter, more efficient

I n today's digital commerce, content is everything. More importantly - it needs to be understandable, accessible and localised for each market. And when there are hundreds or thousands of products and several languages, traditional manual translation becomes a serious challenge. This is where artificial intelligence comes in, and more specifically, an AI-based solution developed by the PLANA Solutions team that automates the translation of product descriptions across e-commerce platforms. The challenge: repeatability, volume and multilingualism More and more online stores offer products imported from foreign manufacturers. This means that the descriptions mostly arrive in English - and for the Bulgarian consumer this is not always enough. At the same time, product catalogues are updated a

May 22, 2025

Synchronisation between ERP and robots - another successful PLANA project

Thanks to hard work and an innovative approach, the Plana Solutions team implemented the first ever full warehouse automation project - entirely through a proprietary ERP integration with autonomous mobile robots. One of the biggest challenges was working with a Chinese manufacturer's system that is not compatible with the default ERP platform. Through intensive communication and custom middleware developed by the Plana team, a fully functional integration was achieved. To date, the multi-acre warehouse can function without human intervention. The robots are controlled remotely and in real time via an ERP system upgraded with Plana development. After a request in the system, the robots move boxes from the shelves to the picking or replenishment areas - accurately, quickly and in sync. In a

May 14, 2025

SAF-T in Bulgaria: More Transparency & Efficiency

SAF-T, developed by the Organisation for Economic Co-operation and Development (OECD), is an international standard for the unified exchange of accounting and tax data. It has already been implemented in countries such as France, Romania and Portugal, where the standard has proven effective in improving transparency and reducing administrative burden. The SAF-T format covers key accounting data such as complete accounting history, invoices, assets, receivables and payables, which are submitted in a standardised XML format. In May 2025, the NRA released a draft ordinance outlining the technical specifications for the SAF-T file. The draft is currently open for public consultation and is a key document for businesses looking to prepare proactively. Access the full text here . The implementat

Apr 8, 2025

Cloud services and why businesses can't do without them

Cloud computing is application and infrastructure resources (servers, storage, databases, network components and software) that exist on the Internet. They allow users to use computing power and applications without the need to invest in their own hardware and software, resulting in cost optimization and increased flexibility. When are cloud services used? Cloud services are used in a variety of scenarios, including. Data storage and backup: They allow large volumes of information to be stored in the cloud, providing easy access and protection. Website and application hosting: They create a stable environment for deploying and managing websites and software applications. Data Analytics: Cloud solutions massify the processing and analysis of large data sets. This enables more granular, yet

Mar 12, 2025

New Opportunities for ERP Funding in 2025

Bulgarian enterprises have a new opportunity for digital transformation thanks to the upcoming Industry 4.0 Technology Adoption procedure, part of the Competitiveness and Innovation in Enterprises Program (CIEP) 2021-2027. The Ministry of Innovation and Growth has published the draft conditions for public discussion. The funding will range from BGN 150,000 to 850,000 per project, covering expenses for ERP systems, cybersecurity, and automation. This initiative aims to support micro, small, and medium-sized enterprises (SMEs) in optimising business processes and improving efficiency. For more details: Public Discussion – Technology Adoption If you are looking for the best ERP solution for your business and need assistance with the application, the Plana Solutions team is available to help.

Mar 5, 2025

Document Management System(DMS): The Key to Business Effectiveness

In the contemporary business world , which is increasingly faster-paced, efficient document management is the key to business success. With the growing volume of information and the need for immediate access, the utilisation of a Document Management System (DMS) has emerged as a principal factor in maximising business processes. A well-structured DMS helps the business automate the workflow , improve collaboration, and meet industry regulatory requirements . With organisations adopting digital transformation, having a good DMS integrated with their Enterprise Resource Planning (ERP) system can be a powerful competitive advantage. What is a DMS? A Document Management System (DMS) is a program application that facilitates the electronic storage, organiсation , and monitoring of paper documen

Feb 21, 2025

What is CRM? Advantage for your business

The Power of Customer Relationship Management (CRM) for Modern Businesses In today’s competitive business world, maintaining strong customer relationships is more important than ever. Companies need efficient ways to manage interactions, track sales, and optimize customer engagement. This is where Customer Relationship Management (CRM) systems come into play, offering powerful tools to streamline operations and foster long-term business growth. What is CRM and Why Does It Matter? A CRM system acts as a central hub for managing customer interactions. It stores valuable customer data, tracks communication history, and automates tasks to improve efficiency. Businesses that implement a CRM gain better control over their sales pipeline, enhance customer service, and make data-driven decisions t

Feb 11, 2025

PLANA Solutions Becomes a Member of Odoo Community Association

PLANA Solutions has joined the global family of Odoo Community Association (OCA). This strategic partnership marks an important milestone for the company and highlights its commitment to the development of open-source technologies and efforts to provide high-quality solutions to its clients. Who We Are – PLANA Solutions? PLANA Solutions offers comprehensive services and solutions in the fields of ERP, CRM, DMS, and e-commerce. Our team specializes in the integration of software solutions that facilitate business processes through automation and optimization. Our core areas of expertise include: ERP solutions – covering all aspects of business management, from finance and inventory to manufacturing and logistics. CRM systems – for effective management of customer relationships, sales, and m

Jan 29, 2025

The 6 ERP Trends You Can’t Ignore in 2025

As businesses navigate an increasingly digital landscape, Enterprise Resource Planning (ERP) systems continue to evolve, driving efficiency, automation, and data-driven decision-making. In 2025, ERP technology will play an even more critical role in optimizing operations and staying competitive. Companies that fail to embrace the latest ERP advancements risk falling behind, while those that leverage cutting-edge trends will gain a significant advantage. So, what’s shaping the future of ERP? Here are six key trends you can’t afford to ignore. 1. AI-Powered ERP for Intelligent Decision-Making Artificial Intelligence (AI) is revolutionizing ERP systems by automating routine tasks, predicting business trends, and enhancing decision-making. AI-driven insights enable companies to forecast demand

Jan 22, 2025

How to Choose ERP?

In today’s dynamic business world, selecting the right ERP (Enterprise Resource Planning) software is a crucial decision that can significantly impact the efficiency and growth of your organization. With numerous options available on the market, making the right choice can be challenging. This guide will help you navigate the process and select an ERP solution that best suits your business needs. 1. Understand What ERP Is and Why It Matters ERP software integrates various business processes into a single system, providing real-time data and optimizing operations. This includes areas like financial management, human resources, supply chain management, and customer relationship management (CRM). By centralizing these processes, ERP helps businesses reduce inefficiencies, improve decision-mak

Dec 17, 2024

What is ERP and how does cloud technology help businesses?

In the context of increasing digitalization and economic challenges, businesses are increasingly turning to innovative solutions for process optimization. In recent months, amid economic turmoil and a dynamically changing marketplace, many companies are looking for ways to stay competitive. One of the biggest drivers of this transformation is cloud ERP (Enterprise Resource Planning) systems, which offer solutions for flexible and efficient business management. What is ERP? ERP (Enterprise Resource Planning) is a software system that allows companies to manage key business processes - finance, sales, inventory, human resources and more - within one integrated platform. The history of ERP dates back to the 1960s, when the original concept focused on Manufacturing Resource Planning (MRP). Ove