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In 2026 the European and national legal framework for e-commerce put online shops in front of new and considerably stricter requirements. The new rules on handling consumer complaints and on informing customers about out-of-court (alternative) dispute resolution (ADR) are already in force, and the supervisory authorities are watching compliance closely. Cosmetic edits to your terms and conditions are no longer enough. The new framework calls for full transparency, strict traceability of the correspondence and a real rebuild of the internal working processes . What are the main obligations for online shops? According to the experts at the National Association for Out-of-Court Dispute Resolution, the new rules require serious operational changes: A reasoned written answer is mandatory. Every

Mandatory dual display of prices in leva and euro ends on 8 August 2026 . Until then every price - on a product page, in the cart, on an invoice or a quote - must be shown in both currencies, at the fixed rate 1 EUR = 1.95583 BGN , rounded mathematically to the second decimal. Less than a month is left. Here is what to actually check - and why most owners look in the wrong place. 8 August is not 1 February (the two dates keep getting confused) From 1 January 2026 the euro is Bulgaria's official currency, and during January the lev and the euro are in dual cash circulation. From 1 February 2026 cash payments are euro-only - that is about the till. Dual display is different: between 8 August 2025 and 8 August 2026 every price must appear in both leva and euro, so people get used to it. So fr

The short answer: the price of an ERP system for a small or mid-sized company in Bulgaria is built from three parts - a monthly subscription per user, a one-off implementation and, optionally, custom development. At Plana the plans are public and start at €0/month (the free plan), while the full package with every application is €198/month. The final figure depends on the number of users, the modules you choose and the size of the implementation. 💡 Before "what does it cost", ask "what value does it bring". Two quotes at the same price can differ enormously in time saved, automation and data accuracy. Look at the return, not only at the rate. What drives the price of an ERP system? The final figure is almost always a sum of several parts rather than a fixed rate. Here are the main componen

Chudomir Monevski · LinkedIn Managing Director of PLANA Solutions - ERP and digital transformation expert Published: 26 June 2026 · Updated: 27 June 2026 In February 2026, SaaS companies lost $285 billion in market capitalization in 48 hours. The reason: Anthropic demonstrated AI agents (Claude Cowork) capable of performing autonomous knowledge work. Traders called it "SaaSpocalypse" - the end of traditional business software. -$285B market cap in 48 hours +21% ServiceNow subscription growth +13% Salesforce growth But what does this actually mean for the relationship between ERP and AI ? The panic was a narrative. The reality is different. "AI" means two completely different things AI that analyzes Recognizes patterns, generates forecasts, answers questions. Valuable, but not new. AI that

In conversations about business growth and digitalisation, the idea of integrating ERP and accounting often comes up sooner or later. Most companies recognise its value. They understand that having everything in one place brings clarity, control, and efficiency. And yet, the decision is frequently postponed. Not because the need isn’t there, but because it doesn’t feel urgent enough. There is always something more immediate, more visible, more pressing. Until one day, it is. When are you actually ready for a complete system? There is a moment many companies wait for:“We’re not ready for a full ERP system yet.” It sounds reasonable. Even strategic.But in most cases, it’s not a decision — it’s a delay. Because behind this statement, there is rarely a clear criterion. More often, it’s a feeli

In one of ours previous article we explored one of the most common questions companies ask when implementing business software: which module should you start with – CRM, DMS, WMS, or CMS? The answer almost always depends on the biggest operational challenge within the company – managing sales, documents, warehouse operations, or digital content. But once the first module is implemented and working, another important question appears: What comes next in the company’s digital transformation? From Separate Tools to an Integrated System In many companies, processes are distributed across different tools. Sales are handled in a CRM system, documents are stored in email or file folders, warehouse operations are tracked in spreadsheets, and the company website runs independently from internal pro

In many organisations, the ERP system becomes invisible over time. It runs in the background, processes flow, reports are generated, and teams rely on it daily. When everything appears stable, the natural reaction is simple: don’t touch it. If it works, why change it? This mindset is understandable. Any system update, migration, or structural change requires time, planning, and investment. But when it comes to ERP systems, comfort can quietly turn into long-term risk. An ERP platform is not just software. It is business infrastructure. Stability Today Does Not Guarantee Sustainability Tomorrow Unlike hardware, ERP systems do not visibly “break” when they age. They degrade strategically. Over time, a system that is not regularly updated or evaluated may begin to: fall behind evolving techno

Artificial intelligence is not a module that can simply be “added” to an ERP system. In much of the market, AI is used as a marketing label rather than as a truly integrated part of business processes. Real value emerges only when AI is embedded into the way data, documents, and content are handled on a daily basis—consistently, measurably, and with clear business impact. At PLANA, we use AI as a practical tool for process optimisation, not as an abstract innovation. Our focus is on ERP systems and intelligent solutions that automate routine operations, improve data analysis, and provide businesses with a stronger foundation for decision-making. AI in ERP Systems: Automation Where It Truly Matters The integration of AI into ERP systems is primarily focused on accounting, document managemen

Digital transformation is often perceived as a large-scale initiative that must begin with the implementation of a full ERP system. In practice, this assumption frequently leads to unnecessary complexity, high costs, and delayed results. For many businesses, a far more effective approach is to start with a single software module that addresses the most pressing operational challenge. This is the logic behind PLANA One App . Instead of committing to a full ERP project from the outset, companies can begin with one module of their choice - CRM, DMS, WMS, or CMS - without financial or contractual commitment. This allows organizations to experience real digitalization in daily operations and scale further only when value is clearly demonstrated. The key question is not which module is the most

Choosing the right ERP (Enterprise Resource Planning) system is a strategic decision that affects finance, operations, HR and customer management. The wrong choice can stall growth; the right one becomes a competitive advantage. Here is a practical guide on how to choose an ERP system in ten steps. 1. Understand what ERP is and why it matters ERP software centralizes core processes into a single platform - financial management, HR, supply chain, manufacturing and CRM. Centralisation provides real-time insights , reduces inefficiencies and supports data-driven decisions. For growing businesses, an ERP system is a foundation, not just software (new to the topic? start with what ERP is and how cloud technology helps ). 2. Evaluate your business needs Before evaluating solutions, identify: Bot

First SAF-T reporting period (January 2026) and the first filing deadline of 2 March 2026 - what large enterprises needed to know, and what comes next. Key facts at a glance: SAF-T obligation: from 1 January 2026 First reporting period: January 2026 Filing deadline: by 02.03.2026 Affected entities: large enterprises within the meaning of the Accountancy Act Filing: electronically to the NRA in XML format From 1 January 2026, certain large enterprises became obliged to file a Standard Audit File for Tax (SAF-T). The first reporting period was January 2026, and the deadline for filing the file was the end of February 2026. Because 28 February 2026 was a non-working day, the deadline for the first filing was 2 March 2026. The first wave of obliged entities has already filed - but the lessons