Jul 15, 2025
Which module should you choose to start digitalisation - CRM, DMS, WMS or CMS?
How to start the digital transformation of your business - easily, focused and without risk, with a module that brings real results in the first weeks.

Implementing a complete ERP system is not the mandatory first step in digital transformation. Sometimes the most sensible approach is to start with one specific module - the one that solves the most urgent business problem. That's how PLANA One App works: you choose CRM, DMS, WMS or CMS, for free and without commitment, and take your first step towards an integrated platform.

CRM - Customers in Focus

CRM (Customer Relationship Management) is a logical start for many companies. Data shows that companies using CRM report an average 29% increase in sales and higher customer satisfaction. The system gives you a central view of all potential and current customers, improves team coordination, and eliminates losses from missed opportunities.

It is suitable for sales teams, consultants and companies whose customer relationships are a central business asset. You can find more information about CRМ.

DMS - No paper, no chaos

Paperwork is often a weak point in organisations - from requisitions and leave to contracts, quotes and internal orders. According to AIIM (Association for Intelligent Information Management), employees waste between 4 and 6 hours a week searching for or retrieving documents. This is not only a waste of time, but also a risk of errors and omissions.

A DMS (Document Management System) automates internal document workflow, centralises records and provides access control. It is suitable for companies with multiple internal requests, departments with clearly allocated rights and duties, and for companies seeking greater administrative traceability. Read more here.

WMS - Warehouse Management System


WMS (Warehouse Management System) is used in businesses where the movement of goods is key: distribution, trade, warehouses. Without a clear picture of inventory, deliveries and pickings, decisions are based on guesswork, leading to delays, shortages and financial losses.

According to Logistics Management, 87% of companies that have implemented a WMS report reduced shipping errors and improved traceability. This means faster turnarounds, more accurate inventories and better customer service.

WMS is a strategic module that can be used on its own or upgraded with logistics and ERP after the fact. 

CMS - Digital Content Management

If your website is your shop window to the world, a CMS (Content Management System) is the way to keep it up to date without the need for developers. In today's environment, over 70% of B2B customers do online research before ever contacting a vendor. And up-to-date, well-structured information is critical to that first impression.

A CMS allows you to manage product catalogs, news, pages and even offers directly through an admin panel. This is especially valuable for companies with frequent service changes, product descriptions, or active marketing campaigns.

Why PLANA One App?

With One App you get:

  • access to one module of your choice - CRM, DMS, WMS or CMS;

  • 2 users;

  • 1 GB of cloud space;

  • Free start, no long-term commitment.

It's the perfect way to test real digitisation in your business - with no complexity, no investment and no risk. And when you're ready, you can upgrade with more modules and build a complete ERP system - based on experience, not assumptions.

Which module is right for you?

Are you actively working with customers and looking for more control over sales and communication? → CRM

Documents in the office get lost, delayed or approvals take time? → DMS

Do you have a physical warehouse, multiple items and need better traceability? → WMS

Maintain a website or product catalog and want quick editing without a programmer? → CMS

Need centralised management of all business processes? → Upgrade to an ERP system (if you need ERP, please contact us and we’ll be happy to assist you with more detailed information)

And after?

One App is just the beginning. Once you've felt the impact of the first module, you can easily add the next ones - or move to a full ERP system based on your business needs.

Ready to get started?

Choose the right module and start your digitalisation with PLANA One App - free and fully functional. See more for PLANA One App.

Which module should you choose to start digitalisation - CRM, DMS, WMS or CMS?
Plana Soluitions Ltd., Елена Енчева-Благоева 15 July, 2025
in News
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